✅ FREE Shipping on All Orders
As a PureAdvantage By Kate member, you enjoy free shipping on every order, no minimum purchase required!
Shipping Times
Standard Shipping (FREE)
- processing Time: 1-2 business days
- Delivery Time: 3-7 business days
- Total Time: 4-9 business days from order placement
Shipping Locations
We currently ship to all 50 U.S. states, including Alaska and Hawaii, as well as Puerto Rico and U.S. territories.
International Shipping
International shipping is not currently available. We're working on expanding our shipping options and hope to serve international customers soon!
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using:
- The tracking link in your shipping confirmation email
- Your account dashboard on our website
- Directly on the carrier's website (USPS, UPS, or FedEx)
Shipping Carriers
We ship via USPS, UPS, and FedEx depending on your location and selected shipping speed. Our system automatically selects the fastest and most reliable carrier for your delivery.
PO Boxes & Military Addresses
Yes! We ship to PO Boxes and military APO/FPO addresses via USPS. Please allow additional time for military deliveries as they may take longer than standard domestic shipping.
Shipping Issues
Lost or Stolen Packages
If your tracking shows delivered but you haven't received your package:
- Check with neighbors or household members
- Look around your delivery location (porch, mailbox, side door)
- Contact us within 48 hours and we'll investigate with the carrier
Damaged Packages
If your package arrives damaged, please take photos and contact us immediately at orders@hormoneflux.com. We'll send a replacement right away.
Questions?
If you have questions about your shipment, contact our customer service team at orders@hormoneflux.com or call 1-800-PURE-ADV (1-800-787-3238).